Residents within Smithville City limits reporting strays: Please call the shelter at 615-597-3647 or, if after hours, call Dispatch at 615-215-3000

Residents outside City limits, but within DeKalb County reporting strays: Please call Dispatch at 615-215-3000. Per the contract between DeKalb County and the DeKalb Animal Coalition, Animal Control can only respond to strays in the county when dispatched by the County Mayor or the Sheriff's office.

If you have an animal complaint or need to report animal neglect, please use the Contact Us feature to provide a detailed description.

Please do not pick up stray animals and bring them to the shelter. Follow the above guidelines to make a report.

While we are deeply committed to the welfare of every animal, our shelter operates within the limits of available space, funding, and resources. Unfortunately, this means we are not always able to take in every stray animal. We continuously strive to help as many as we can and work with local partners and the community to expand our impact. We appreciate your understanding and support as we navigate these difficult realities.